Privacy policy

DAROME GROUP PERSONAL DATA PROTECTION POLICY

This Personal Data Protection Policy (“Policy”) sets out how DAROME and its present and future related and subsidiary companies, including but not limited to DAREGAL, DARBONNE AROMATIQUE, DAREGAL IBERICA, DAREGAL GOURMET LIMITED, DAREGAL Inc., DAREGAL GOURMET DEUTSCHLAND (collectively referred to as “DAROME Group”, “us” or “we”) collect, store and handle your personal data in accordance with the General Data Protection Regulation (“GDPR”) and the laws of France.

We place great value on honesty and clarity and we are committed to building strong and lasting relationships with you. In line with this philosophy, safeguarding your privacy is essential to us and we are willing to inform you through this Policy on the way we collect and process your personal data.

 

1. SCOPE OF POLICY

This Policy applies to all the websites, applications, online games/sweepstakes and any other online initiatives that are owned by a company of DAROME Group, during which personal data is processed (“Media”).

The notion of personal data (“Personal Data”) refers to all information relating to an identified or identifiable natural person. An “identifiable” person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to them.

Please note that if your country’s legislation requires so, this Policy may be supplemented by local specifications that we keenly invite you to review on our Media.

 

2. COLLECTED DATA

The Personal Data that you provide when (i) filling in forms, (ii) uploading online content, (iii) subscribing to online services (ex: applications and social network pages) or (iv) when addressing us correspondences:

  • first and last name;
  • email address;
  • gender;
  • phone number;
  • postal address;
  • age/date of birth;
  • your opinion on our products;
  • payment details (on e-commerce Media);
  • your purchase history (on e-commerce Media);
  • any special requests you may have when contacting us (mainly for archival purposes);
  • photos or videos of you that you would like to share.

We may ask you to complete surveys that we use for research and statistical purposes.

We may collect your IP address and your browser type for system administration and/or statistical purposes and without identifying and keeping any other individual information.

 

3. COOKIES

In some cases, we may also use cookies, which are small files of letters and numbers downloaded on to your device when you access our Media. We will mainly use cookies to recognize you the next time you visit our Media and to display contents that may match your interests.

Web browsers are usually set by default to accept cookies but you may easily change this by modifying the settings of your browser. However, please note that should you choose to disable cookies, you may be unable to use parts of our Media.

 

4. PURPOSES OF PERSONAL DATA COLLECTION

We principally use your Personal Data for the purposes of managing our client/prospects relationship, and especially responding to your requests or by regularly sending you news and information on our products, our brands, our initiatives and/or our Media that might arouse your interest.

We also use your Personal Data to improve your digital experience on our Media: understanding you interests in our Media and its contents, managing your online account, validating your enrolments to our initiatives, processing your payments, ensuring that our Media is presented in the most effective manner for you and for your computer, protecting you against potential fraudulent transactions.

5. NON-DISCLOSURE OF PERSONAL DATA

We will not sell, share, or otherwise distribute your Personal Data to third parties except as provided in this Policy. We may disclose your Personal Data to other DAROME affiliates that agree to treat it in accordance with this Policy. Personal Data may also be transferred to third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected or may otherwise be lawfully processed, such as services delivery, evaluating the usefulness of this website, marketing, data management or technical support. These third parties have contracted with us to only use Personal Data for the agreed upon purpose, and not to sell your Personal Data to third parties, and not to disclose it to third parties except as may be required by law, as permitted by us or as stated in this Policy.

Personal Data collected from you may also be transferred to a third party in the event that the business of this site or a part of it and the customer data connected with it is sold, assigned or transferred, in which case we would require the buyer, assignee or transferee to treat Personal Data in accordance with this Policy. Also, Personal Data may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.

 

6. SECURITY AND CONFIDENTIALITY

To ensure the security and confidentiality of Personal Data that we collect on our Media, we use data networks protected, inter alia, by industry standard firewall and password protection. In the course of handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.

 

7. STORAGE OF PERSONAL DATA

Your information is stored either in our databases or in the databases of our service providers.

In some cases, and mainly for technical reasons, those databases may be stored on servers located outside of the country from which you originally entered the data.

 

8. DATA TRANSFER ABROAD

Mainly because of the international dimension of DAROME Group, and in order to optimize services quality, communication of information referred to above may involve transfer of Personal Data outside your country and/or to countries located outside the European Economic Area, whose legislations on protection of Personal Data differ from those of the European Union.

In such a case, rigorous and relevant measures, physical, organizational, procedural, technical and related to staff, ensure the safety and the confidentiality of Personal Data.

 

9. RIGHT OF ACCESS, CORRECTION AND OBJECTION

Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to date for the purposes for which it was collected. We will provide you with the ability to object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business purpose as described in this policy or our compliance with law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law. If you wish to contact us regarding our use of your Personal Data or object to the processing of your Personal Data, please email us at Service.Consommateur@daregal.fr. If you contact us, please note the name of the website where you provided the information, as well as the specific information you would like us to correct, update or delete plus a proper identification of you. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.

 

10. LINKS TO OTHER SITES

This Policy applies only to the websites of DAROME Group, and not to websites owned by third parties. We may provide links to other websites which we believe may be of interest to our visitors. We aim to ensure that such websites are of the highest standard. However, due to the nature of the internet, we cannot guarantee the privacy standards of websites to which we link or be responsible for the contents of sites other than the websites of DAROME Group.

 

11. CONTACT US

If you have any questions or complaints about our compliance with this Policy, or if you would like to make any recommendations or comments to improve the quality of our Policy, please email us at Service.Consommateur@daregal.fr.

Please note that we may occasionally modify, add or remove this Policy. In this case, the changes will be posted on this page. However, we will always handle your Personal Data in accordance with the Policy that was in effect at the time of collection.

 

The date of last update: 25 May 2018

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